Warranty

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Vital K2 Light
Warranty

Got warranty questions? We have answers. Whether you’re new to red light therapy or experienced, we’re here to support you every step.

Our Policy

The Vital Red Light Promise

At Vital Red Light, we stand behind the quality of our products. That’s why every Vital Red Light device comes with a 3-year base warranty—giving you peace of mind with your purchase.

*Only Applies to Devices purchased after 4/1/2025. Warranty for devices purchased before 4/1/2025 is 2 years.

What Does The Warranty Cover?

Our warranty covers manufacturing defects and product malfunctions that occur under normal use. If your device stops working due to a defect in materials or workmanship, we’ll repair or replace it at no cost to you, however refunds are only available within the first 30 days from the day your receive your order and customers are responsible for the cost of return shipping.

What Does The Warranty Not Cover?

Our warranty does not cover:

Accidental damage, misuse, or neglect
Unauthorized modifications or repairs
Cosmetic wear and tear that does not affect functionality
Damage from improper use (e.g., using with non-approved power sources)

Warranty FAQ

What is covered under the Vital Red Light warranty?

Yes. Unlike other laser therapies or tanning beds, red light therapy does not use ultraviolet (UV) rays, which is the cell mutating and cancer-causing light.
All Vital Red Light devices are backed by clinical science, are 3rd party tested, have the lowest EMF output, and are guaranteed to be effective.

Yes. Unlike other laser therapies or tanning beds, red light therapy does not use ultraviolet (UV) rays, which is the cell mutating and cancer-causing light.
All Vital Red Light devices are backed by clinical science, are 3rd party tested, have the lowest EMF output, and are guaranteed to be effective.

Yes. Unlike other laser therapies or tanning beds, red light therapy does not use ultraviolet (UV) rays, which is the cell mutating and cancer-causing light.
All Vital Red Light devices are backed by clinical science, are 3rd party tested, have the lowest EMF output, and are guaranteed to be effective.

Yes. Unlike other laser therapies or tanning beds, red light therapy does not use ultraviolet (UV) rays, which is the cell mutating and cancer-causing light.
All Vital Red Light devices are backed by clinical science, are 3rd party tested, have the lowest EMF output, and are guaranteed to be effective.

Yes. Unlike other laser therapies or tanning beds, red light therapy does not use ultraviolet (UV) rays, which is the cell mutating and cancer-causing light.
All Vital Red Light devices are backed by clinical science, are 3rd party tested, have the lowest EMF output, and are guaranteed to be effective.

Yes. Unlike other laser therapies or tanning beds, red light therapy does not use ultraviolet (UV) rays, which is the cell mutating and cancer-causing light.
All Vital Red Light devices are backed by clinical science, are 3rd party tested, have the lowest EMF output, and are guaranteed to be effective.